Resources

SENDING DIGITAL ARTWORK FOR LARGE FORMAT PRINT

Is your file ready to go straight for print or do you need our Graphic Team to prepare it? 

To help our clients, we have came up with essentials guidelines for sending artwork for large format printing. In order to achieve best print, we
will need few things to obtain these results.

Files We Accept

– InDesign (.id)
– Illustrator (.ai)
– Photoshop (.psd)
– Encapsulated Script (.eps)
– Portable Document Format (.pdf)
– Tagged Image File Format (.tiff)

HOW DO I SEND YOUR ARTWORK

High Resolution artwork can be send via email, WeTransfer, or any preferred sharing service. Our website offers a maximum 25MB uploading
capability. Our Product Specialist are happy to walk though the process and advise on what files are needed or how the files can be send to us
etc. 

WILL I GET TO SEE HOW MY FILE WILL BE PRINTED PRIOR PRODUCTION

Our Gorilla team is committed to customer satisfaction. We understand that printing involved trust to ensure color correctness and layout integrity. For this,
our production team provide :
-Color Proof
-Digital Proof (Tiling Layout)

Rest Assured that your final satisfaction is a priority.

WHAT IS YOUR RUSH ORDER POLICY

For orders that requires rush must arrive by or installation by, an additional fee may be imposed. For more
information, please speak to our friendly product specialist.

WHAT IS YOUR PRIVACY POLICY

This privacy notice discloses the privacy practices for Gorilla Graphics. This privacy notice applies solely to information collected by this
website.

We are sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or
other direct contact with you. We will use your information to respond to you. We will not share your information with any third party outside our
organization, other than as necessary to fulfill your request e.g. ship an order.

WHAT IS YOUR COMMITMENT FOR SERVICE AND QUALITY

All our print are committed to a warranty of 1 year. For certain products, we could even provide a warranty of 2 years with our manufacturers.
Our aftersales service is available readily and committed.